25 Apr
Posted by WHT Admin as Airlines, Singapore, Travel News
Singapore Airlines will be mounting additional flights over the coming days to help clear the backlog of customers affected by the recent closure of European airspace. The following is a list of additional flights and their respective departure details.
Additionally, between 23 April and 28 April, SQ308/319 – a daily Singapore-London return service – will be upgauged from a Boeing B777-300ER to a larger Airbus A380 aircraft.
Land transportation arrangements will be made for London-bound customers on the supplementary Singapore-Manchester services. We seek our customers’ understanding that due to a lack of availability of slots at London Heathrow Airport, we are currently unable to provide additional flights directly to London.
Singapore Airlines will contact affected customers who have provided their contact details to make arrangements for them to be rebooked on any alternative flights available.
Customers who have not provided the Airline with their contact details at the point of booking, or who have yet to be contacted by Singapore Airlines, are advised to call +65 6223 8888 or +65 6789 8188.
Customers with confirmed bookings should proceed to the airport at least 2 hours before departure to check in for their flight. Those who are not on scheduled flights are strongly advised not to go to the airport until they have received confirmation from Singapore Airlines.
Singapore Airlines will waive cancellation and change fees for confirmed tickets to and from Europe. The waiver, which is valid for tickets issued up to and including 15 April 2010, will be for travel up to and including 02 May 2010. The same conditions apply for KrisFlyer redemption tickets.
Originally published by http://www.singaporeair.com
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